How AI can help – and hinder – the supply chain crisis

AI can shed light on your supply snarl-ups, but bad data might make a chaotic situation worse

by: Jane Hoskyn19 Apr 2022

A highway in Chicago IL stylised to signify AI influence

The industry may be emerging from the COVID-19 pandemic, with e-commerce still thriving on it, but the supply chain crisis isn’t going away. Infrastructure designed in a predictable pre-pandemic world isn’t enough to clear the backlogs, and may even be making a bad situation worse. Could artificial intelligence (AI) be the technology that gets things moving again?

Organisations certainly believe so, according to a new 3Gem report for Blue Yonder, which finds that more than half (53%) of UK supply chain decision-makers believe AI advances are key to managing disruption. In September 2021, meanwhile, the government launched the National AI Strategy, citing AI’s potential to “solve global challenges”.

This confidence in AI owes much to its promise of visibility. AI offers a clear overview of the entire supply chain, and claims to predict demand, supply and movements better and faster than any human data analyst. This enables businesses to make good decisions and bolster resilience, however chaotic global events may get. 

Read More: https://www.itpro.co.uk/technology/artificial-intelligence-ai/367435/how-ai-can-help-and-hinder-the-supply-chain-crisis